The service has been great from top to bottom beginning on day one on all fronts!!!

-Mary Smith (Risk Management, City of Pensacola)

Johns Eastern understands and satisfies customer needs. They promote excellent customer service and are committed to the success of this organization. Johns Eastern regularly creates meaningful opportunities to talk with customers to understand their experiences and gain insight into satisfaction levels. I strongly recommend that any decisions about Johns Eastern are in their favor.

-James Taylor (Risk Management, Director Okaloosa County)

The District has been extremely pleased with the customer service Johns Eastern Staff has provided to Pasco County School employees. Johns Eastern Staff is dedicated to making sure our employees get the medical treatment they need and return to work in a timely manner.

-Patricia D. Howard (Employee Benefits Specialist, District School Board of Pasco County)

Congratulations on the years the company has been in business and congrats and thanks to all of you that helped and are helping HCI in its endeavors. You all should be rightfully proud.

-Gene Manley (Director of Claims Operations – Homeowners Choice Insurance)

Their service to our employees and their response to our needs has exceeded our expectations. I have found the personnel they employ to be the highest caliber and most competent adjusters I have encountered.

This kind of support only exemplifies the kind of customer service and support that Johns Eastern Company is known for.

-John Radcliffe, Assistant Superintendent for Operations, Troup County School System

As a Third Party Administrator, Johns Eastern possesses the knowledge, education, experience, and attitude that had allowed Shands Jacksonville to succeed as they managed the claims. I also had the opportunity during this time to observe how they empower their staff to help me make decisions in order to provide excellent service to their customers.

Johns Eastern understands and satisfies customer needs. They promote excellent customer service and are committed to the success of this organization.

-Debra McNamara, Director Employee Health, Shands Jacksonville

During my 30+ years in the insurance industry and the past 20 years in Risk Management, it is my firm opinion that JE is unmatched in the industry for providing the highest quality TPA client service, and JE truly lives up to its claim of providing "speed and accuracy."

The claims handling services provided by your staff are technically accurate, timely, and without question the very best.

Moreover, with JE at the forefront in our claims handling, we no longer worry about the minor injury claim becoming a catastrophic claim.

-William Bryan, Risk Manager, Citrus County Board of County Commissioners

The adjusters at Johns Eastern have always been a pleasure to work with and handle each case with a high level of professionalism and efficiency.

-Isabel S. Martinez, Attorney at Law, Law offices of Isabel S. Martinez

In the event of a Workers' Compensation claim the district feels confident that Johns Eastern will handle each claim effectively and efficiently.

-Wendy Craig, Risk Manager, Sumter County School Board

Since we have obtained their services in August, 2009 we have been very impressed with their professionalism and ability to provide very specialized services for our account.

-Forrest S. Branscomb, Director of Risk Management, School District of Manatee County